Privacy Policy

Patriot Tree Corporation (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, services, or communication channels, including phone, SMS, and email.

1. Information We Collect

We may collect the following information from customers, website visitors, or individuals who contact us:

  • Personal Information: Name, phone number, email address, physical address, or any information you voluntarily provide through our contact forms, SMS messages, or phone calls.

  • Service Information: Details related to services requested or performed.

  • Technical Data: IP address, browser type, device information, and interaction data collected automatically through our website.

2. How We Use Your Information

Patriot Tree Corporation uses collected information to:

  • Provide estimates, schedule services, and communicate about ongoing work.

  • Respond to inquiries via phone, SMS, or email.

  • Send service updates, appointment confirmations, and customer support messages.

  • Improve our services, website experience, and communication processes.

  • Maintain records for business, legal, and operational purposes.

3. SMS/Text Messaging Policy (A2P Compliance)

By providing your phone number, you consent to receive SMS or MMS messages from Patriot Tree Corporation related to:

  • Appointment reminders

  • Service updates

  • Follow-ups and customer support

Message and data rates may apply.

You may opt out at any time by replying “STOP” to any message. Reply “HELP” for assistance.

We will not share, sell, or rent your mobile number or SMS consent with third parties for marketing purposes.

4. How We Share Information

We do not sell or trade your personal data.

We may share information only with:

  • Service providers who help us operate our business (e.g., scheduling tools, CRM systems, SMS gateways like Twilio).

  • Legal authorities when required by law, court order, or to protect our rights and safety.

All third-party partners are required to maintain the confidentiality and security of your information.

5. Data Storage and Security

We implement industry-standard safeguards to protect your personal information from unauthorized access, alteration, or disclosure. Although no system is 100% secure, we strive to protect your data and limit access only to authorized personnel.

6. Your Choices and Rights

You may:

  • Request access to the personal data we store.

  • Request corrections or updates to your information.

  • Request deletion of your information, where legally permissible.

  • Opt out of SMS communication at any time by replying “STOP.”

To make these requests, please contact us at:
[email protected]
(574) 248-2614

7. Children’s Privacy

Our services are not directed to individuals under 13, and we do not intentionally collect personal information from children.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at:
Patriot Tree Corporation

[email protected]
(574) 248-2614

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